Our reputation was established in 1969 as a specialist in certification scheme management. Today, our core business is the assessment of people, services and organisations
Our reputation for making organisations stand out was established in 1969, starting as a specialist in certification scheme management. In 1997, the Secretary of State for Trade and Industry approved the use of the word 'British' in our new corporate title in recognition of our pre-eminent status.
Now we are particularly excited to launch our Singapore partner reflecting the continuing growth and expansion of our company.
Today, we certify organisations to recognised standards like SO 9001 (quality management) and ISO 14001(environmental management) and provide associated training. Outside of ISO standards, we design and manage bespoke assessment schemes. Such schemes are based on the establishment of standards, which can be developed to be recognised company-wide, industry-wide, nationally or internationally.
Certification benefits organisations because it helps them to establish standards and improve their performance. It promotes consistency and continuous improvement, and can help organisations gain external finance, qualify for tenders and sets them apart from their competitors.
Our brand is revered as a hallmark for quality and rigour. From Government agencies to owner-managed businesses, our clients depend on our systems and services to measure, test and monitor the competence and performance of their people and processes.
We are active in the area of standards setting and are expert contributors to the influential British Standards QS/01 and AUS/01 committees. These committees are responsible for representing the UK in the development of a range of management and audit standards, as a member of the International Standards Organisation (ISO).
Our primary business goal is to be recognised as the most customer focused Certification Body in our industry. To back this up, independent satisfaction surveys show that for 3-years in a row, 99% of our customers said they would recommend us. We have also achieved external recognition and are award winners for our ‘Customer Service and Commitment’.
Our performance is overseen by an independent and we conform to the internationally recognised standard ISO 17021. We have also been a recognised Investor in People since 1999. Above all else, we believe it essential to work with our clients as true partners. Our maxim ‘without fear or favour’ typifies our ethical approach. We will never allow the fear of consequences or the promise of favour to influence our professional judgement.